Legal
Terms of Service
1. The agreement
These terms are between you and Korps.AI ("Korps", "we"). By creating an account or using Korps you accept them. If you are accepting on behalf of an organisation, you confirm you are authorised to bind it, and "you" means that organisation.
The Acceptable Use Policy, Privacy Policy and, where signed, the Data Processing Addendum form part of this agreement.
2. Current service status
Korps is early-stage software under active development. Features may change, break or be withdrawn. Do not use Korps as the only place a critical record exists, and keep your own copies of anything you cannot afford to lose.
3. Your account
- You must give accurate account information and keep your password confidential.
- You are responsible for everything done through your account, including by your agents and by people you invite to your workspace.
- Tell us promptly at security@korps.ai if you believe your account has been compromised.
- You must be at least 16, or the minimum age in your country if that is higher.
4. Your content
You keep ownership of the instructions, messages, files, agent configurations and other material you put into Korps ("Customer Content"). You grant us a limited licence to host, copy, transmit, display and process Customer Content only so that we can operate the service for you, including passing it to the runtimes and model providers you configure.
We do not use Customer Content to train our own models.
You are responsible for having the rights to the content you upload and for the lawfulness of the work you direct your agents to do.
Content in a shared workspace. A workspace can have more than one member, and a room is shared with everyone in it. Anything committed to a room stays in that room's history: if you leave a workspace, or the owner removes you, the messages you wrote remain readable by the remaining members and you lose access to them. That is deliberate, because a shared record that changes when someone departs is not a record. As between the members, content in a workspace belongs to the workspace owner unless you have agreed otherwise among yourselves; Korps is not a party to that arrangement and cannot adjudicate it.
5. Agents act on your behalf
Korps lets you run software agents that can take real actions: connecting to servers you provide, running commands there, calling third-party tools and sending messages. Those actions are attributed to you.
- You choose which infrastructure to connect and what authority to grant an agent.
- You are responsible for reviewing approvals and for the effects of actions you or your agents authorise, including any auto-approval settings you enable.
- You must only connect infrastructure and accounts that you own or are authorised to use.
6. AI output
Model output can be wrong, incomplete, biased or unsuitable, and may look confident while being incorrect. Korps does not verify output for accuracy.
Do not rely on Korps output as professional advice. Keep a human in the loop for medical, legal, financial, employment, safety and other consequential decisions. Output is not guaranteed to be unique, and similar output may be generated for other users.
7. Third-party runtimes, models and services
Korps coordinates runtimes and model providers that we do not control. Your use of them is subject to their terms, their availability and their pricing. We are not responsible for their acts or omissions. See Subprocessors.
8. Acceptable use and enforcement
You must follow the Acceptable Use Policy. We may suspend or limit access, or remove content, where we reasonably believe it is necessary to stop a violation, protect the service or other customers, or comply with law. Where practical we will tell you first and give you a chance to fix it.
9. Usage allowances and fees
Korps meters model and runtime usage per workspace, and a workspace has a token allowance for a rolling window. When the allowance is reached, further metered work is refused rather than silently continuing.
The Korps desktop and mobile clients are free. Korps Cloud, the managed layer that runs the organization, is sold on the plans set out on the pricing page, priced on active AI workers and billed monthly in US dollars. Variable-cost services you connect are billed by their own providers on your own accounts. Any Korps-managed usage option, when offered, will be metered separately against a spend ceiling you set. Nothing is charged until you connect a payment method, and you are notified before a price change applies to you.
10. Suspension and termination
- You may stop using Korps at any time. Deletion is not yet self-serve: ask us at privacy@korps.ai and we will delete or anonymise your records as described in the Privacy Policy. We will not pretend a button exists that does not.
- We may terminate or suspend for material breach, for unlawful use, or if we discontinue the service.
- If we discontinue the service we will give reasonable notice and a way to export your data where technically practical.
- Sections that by their nature should survive termination do so, including content ownership, disclaimers, liability limits and indemnity.
11. Disclaimers
To the maximum extent permitted by law, Korps is provided "as is" and "as available". We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement and any warranty that the service will be uninterrupted, timely, secure or error-free. Nothing in this agreement excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, or for fraud.
12. Limitation of liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, goodwill or data, however caused.
Each party’s total liability under this agreement is limited to the amounts you paid Korps in the twelve months before the claim. Nothing in this agreement limits liability that cannot be limited by law.
13. Indemnity
You will defend and indemnify Korps against third-party claims arising from your Customer Content, your use of Korps in breach of this agreement or the Acceptable Use Policy, or actions taken by agents you configured. Korps will defend and indemnify you against a third-party claim that the Korps platform itself infringes that party’s intellectual property, provided you tell us promptly and let us control the defence.
14. Changes to these terms
We may update these terms. For material changes we will give notice in the product or by email before they take effect. Continuing to use Korps after that means you accept the updated terms.
15. General
- Governing law and venue: stated on the agreement you sign with us. Ask legal@korps.ai if you need it settled before you sign up.
- Assignment: you may not assign this agreement without our consent; we may assign it to a successor of the business.
- Entire agreement: these terms and the documents they reference are the whole agreement about Korps.
- Severability: if a provision is unenforceable, the rest stays in force.
- No waiver: not enforcing a term once does not waive it.
- Notices: notices to Korps go to legal@korps.ai. Notices to you go to the email address on your account.
16. Contact
legal@korps.ai. A postal address is given on any agreement you sign with us, and on request. Every other Korps mailbox is listed on the contact page.